Upload Speed Was 5g Now Down to 501 Kb
Noticing drastically reduced download speeds? You're not alone
At the back terminate of last week I got sent some information from one of our readers regarding some drastically reduced data connection speeds. Since then, a growing thread on HowardForums and another on XDA-Developers seems to show that he'due south non alone. I too tweeted out just before the weekend to offering some of our followers the hazard to share their feel. Substantially, I wanted to make sure that people were experiencing the same and that at that place wasn't but 1 person having hardware or software issues.
- http://www.howardforums.com/showthread.php/1814258-Video-Streaming-being-throttled/page1
- http://forum.xda-developers.com/showthread.php?t=2530118
Autonomously from those aforementioned threads, I've received at to the lowest degree 20 emails lament of the same symptoms. Now, while these subscribers are accusing T-Mobile of throttling, I don't want to jump to any conclusions. There could exist a number of issues at play here, and checking the forums above, information technology's clearly been an ongoing thing. It could be the effects of masts/towers existence upgraded, or having a slightly wrong setting on the telephone, or a bit of both.
Quick tip: Check your connection settings if you have an Android device, and make sure you accept the right APN setting in there.
Another matter is articulate: It's not happening to anybody. I tin can't imagine the number of complaints and entries to a thread would exist seen if this was a existent network issue.
Users are reporting that downloads of almost whatever kind are slowing down after a couple of minutes. This is predominantly larger files and video streams, but information technology's not restricted to one app or ane device, or even i location. Videos through YouTube, files through tethering, files through the mobile browser, SlingPlayer and even apps being downloaded from the App Store or Google Play Store are showing the same problem. The download starts really well, at a fast step, and later on a short while it slows to a crawl. From 20+ Mbps to a few Kbps in a minute or then. And these are in areas where signal is a good force and is running on a minimum 3G connection.
As you tin run across in the speed tests below, the driblet-off in speed is clear.
Locations I've heard from and then far:
- California: San Marcos, Due east Bay, Sacramento, Danville, Oakland, Salinas, Greenfield, Inland Empire, San Francisco
- New York City, Manhattan
- Albuquerque, NM
- Honolulu, Hawaii
- Lubbock, TX
- Boston
Devices accept included iPhones, Nexus 4, Nexus v, Samsung Galaxy S4, S3, Note 2 and others. And then it's not restricted to annihilation except the network, seemingly. Information technology also doesn't seem to matter what plan yous're on. Postpaid and prepaid are both suffering.
The big problem here (apart from the reduced speeds) is that T-Mobile is seemingly unaware of any bug. Calls to tech and customer support have mostly blamed hardware or specific apps merely without offer any real style to ameliorate the situation.
Is T-Mobile throttling? I uncertainty it. But I'd love to hear from you if yous've experienced the same affair. Please, use the comments below and give us the following information: What device you're using and with which version of software, what apps you notice information technology in and the surface area you live in.
The whole idea of this post isn't to signal a finger at T-Mobile, more, to hopefully aid you guys. If y'all've noticed any of this, you're non the only one. But also, Tmo doesn't seem to know what's wrong or how to fix it. So, if any of you accept had a successful call to Tech Support or found a manner to fix the problem (even temporarily) delight as well share below.
Thanks to everyone who'due south helped out and so far, and to Brian for sending in some of his own in-depth enquiry in to this. Let's hope nosotros can all get to the bottom of this trouble before long.
I take reached out to get word from T-Mobile, simply have heard nothing back notwithstanding. I'll update the post if I become anything.
UPDATES Below:
#one – One reader emailed with the following tip:
"I have constitute a mode around this, fifty-fifty if its only temporary. With HSPA+ speeds beingness near the same in-house speeds I get, which I think are very acceptable for the technology used, I will manually go into the settings of my phone and select 3G. I have settings for LTE, 3G and 2G. So I wait till it flips back to HSPA (indicated past the H adjacent to my signal) and get exit the offending apps, click on them to load again, and low and behold, I get them to stream, download, etc without issue. The but effect at this indicate would be HSPA speeds dropping out themselves, but non from throttling."
#2 – Those APN settings – From T-Mobile's support pages
- TouchSettings.
- TouchWireless & networks.
Notation: This varies by software version and phone.- Android 1.6:Wireless Controls.
- Garminfone:Wireless Director.
- Behold II:Phone Data.
- Android 4.1 (Samsung):Connections tab and so tapMore networks.
- TouchMobile Networks.
- Bear uponAccess Point Names orAPNs.
- If there is aT-Mobile APN, touch it. If not, press theMenu key, and impactNew APN.
- Enter the following settings for the Information APN:
- Proper noun: T-Mobile
- APN: epc.tmobile.com or fast.t-mobile.com (for LTE devices)
- Proxy: <Not gear up>
- Port: <Not set>
- Username: <Not set>
- Password: <Not set>
- Server: <Not set>
- MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
- MMS proxy: <Not ready>
- MMS port: <Not set>
- MMS protocol: WAP 2.0
- MCC: 310
- MNC: 260
- Hallmark type:<Not set>
- APN blazon: <Non Set up> OR Net+MMS (depending on software version)
- Press theCartekey.
- Bear uponSave.
- In the list of APNs, delete all others that may appear. If there is aFOTAAPN, yous may leave that i. To do this:
- Impact the APN you want to delete.
- Press theCartekey.
- Touch on Delete APN.
- Verify that there is a circumvolve adjacent to the one remaining APN to evidence information technology is activated.
- Reboot the device.
- Test your data connection, by accessing a spider web page or sending a picture bulletin (MMS) to yourself.
About Cam Bunton
Cam Bunton, Managing Editor. A picture show school graduate from the University of Cumbria, Great britain, Cam'due south past life was in mobile phone retail. His passion for jail cell phones got him in to that manufacture, and then in to this i. A family unit man with three kids, he somehow manages to residual his work duties with family life and a delinquent Twitter habit. Follow him on twitter: @CamBunton
Source: https://www.tmonews.com/2013/11/noticing-drastically-reduced-download-speeds-youre-not-alone/
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